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Expertise when you need it most

We pride ourselves on offering the highest standard of support to all our customers. Comprehensive and cost-effective, our support packages will meet the needs of your business, large or small.

Tried and trusted support

Our support engineers are highly committed to your success and place it at the heart of everything they do. Combining extensive online self-help resources and access to our highly trained technical engineers, we'll have the right support package for you and your business.

Helpdesk

When you feel you need direct assistance from our technical engineers, you can raise a ticket using the SmarterPay Helpdesk via email, web portal or phone.

Knowledge Base

Offering a rich repository of self-help articles, the SmarterPay
Knowledge Base allows you to quickly diagnose
a wide range of technical issues.

Licensing Portal

If you are looking to renew your licence, our Licensing Portal gives you easy access to all product and service updates, along with step-by-step installation guides.

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